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Solutions > Insurance

R2r - Responding to Rapid

Winning insurers understand the battle for customers and the challenge to growth profitability in the ever changing and highly competitive insurance market. They are creating more competitive organizations by adapting their technology, operations and infrastructure.

They are streamlining their sales and services processes, optimizing claims handling and building technology services that interact with other systems. They offload non-core operations to third-party providers. Policyholders and agents work more positively with these carriers, building brand loyalty and increasing their business.

Smart Solutions

AIT has collaborated with the world’s leading life, general (property & casualty) and health insurance companies to deliver tangible, sustainable results. AIT insurance consultants apply specialized content and practical know-how to deliver front-to-back solutions, from strategy through execution, tailored for each client.

AIT deep expertise in the insurance sector enables us to assist our clients with an increasingly complex set of challenges. AIT insurance practice is taking the lead in developing next generation solutions that are transforming traditional insurance companies into customer-centric innovative insurers of the future. To develop and deliver this expertise, we have SIX practice areas:

  • Policy Administration

    Our unique policy solutions transform business and technology legacy operations around actuary, underwriting, service operations and sales/agency through new process and technology techniques. We offer uniquely-tailored insurance solutions such as the Policy Administration Framework which offers a blend of business and technology accelerators, Insurance Architecture Framework, Business Architecture Acceleration, and Policy Administration/Agent Portal in close partnership with several leading software vendors.

    AIT cutting-edge analytics and pragmatic implementation helps clients optimize capital management and productivity across their businesses. We also help companies develop frameworks to measure profit, risk, capital usage, value creation and performance in order to assess and improve financial effectiveness.

  • Strategy & Growth

    As the insurance industry continues to consolidate and restructure, achieving profitable growth is key to long-term survival. AIT combination of strategic analysis tools and extensive information set on the economics of different businesses, markets and value chain activities helps insurers design strategies that are both truly differentiated and founded on a detailed, realistic analysis of each insurer's true sources of competitive advantage.

  • Sales & Service Innovation

    Our sales and service innovation solutions focus on improving the sales effectiveness of the insurance sales organization, creating a multi-channel approach to combine exclusive networks: brokers, direct writing, affinities and banks. We offer a full range of customer-oriented insurance solutions: Multi-channel Strategy, Customer Segmentation and Channel Proposition, Customer Centricity through a Multi-channel Approach, Producer Relationship Management Strategies, Mobile Sales Solutions, Multi-channel Portals, Agent Portals and Agent Compensation Models, Distribution and Salesforce Benchmarking, Technical Architecture Assessment and Design, and Business Architecture Solutions.

  • Regulation / Claims management / Underwriting & Pricing

    AIT advises clients on regulatory issues and collaborates with regulators and other standard setters developing solutions to complex industry issues. AIT uses proprietary techniques to identify sources of claims "leakage," including fraud, over-generous settlements, poor litigation management and inefficient claims handling. Solutions are structured to improve processes and align an organization's management and incentives to support enhanced processes.

    AIT helps companies identify and create "pockets of opportunity" that support sustained underwriting profitability and differentiation. We do this by helping clients consider additional underwriting factors, invest in product design/research, and/or improve the negotiation/pricing resources at an underwriter's disposal.

  • Product Development & Management

    AIT helps insurance companies overcome the challenges posed by evolving risks and markets by weighing the strategic and economic impacts of product offerings and developing optimal product management process and product portfolios. Check out our Resource Center to know about our Products, Best Practices, White Papers, Case Studies.

  • Risk Analysis & Risk Management

    AIT provides expertise in numerous area of risk analysis and risk management. For the insurance industry areas include reserve analysis, cash flow projections, pricing and loss forecasting, stochastic risk modeling, embedded value determination, and risk retention analysis. AIT has developed a variety of proprietary tools to specifically address the unique needs and aspects of the health insurance industry. Examples include a proven methodology for developing growth strategies, a unique approach for understanding employer behavioral segments, macro and micro economics of health care companies (such as revenue and profit maps), sophisticated capital frameworks (well beyond Risk Based Capital), benchmarking data across healthcare sales forces, robust go to market and sales force effectiveness perspectives as well as new methodologies for pricing strategies. We have an in-house team of health actuaries that we utilize to complement our strategy resources and provide health insurers with more comprehensive answers to their strategic and operational questions.

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